Privacy Policy

Effective Date: January 1, 2026
Last Updated: April 21, 2026

 

At Altara Social (“Altara,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us through our website, communications, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, book a strategy call, or engage with our services.

 

1. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Full name
  • Company or brand name
  • Email address
  • Phone number
  • Industry information
  • Monthly marketing budget (if submitted)
  • Service interests
  • Information shared through contact forms, strategy inquiries, or consultations

We may also collect non-personal data automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral sources
  • Cookies and website analytics data

 

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and contact requests
  • Schedule strategy calls or consultations
  • Deliver requested services or proposals
  • Improve our website, content, and user experience
  • Send relevant communications related to our services
  • Analyze website performance and marketing effectiveness
  • Comply with legal or regulatory obligations

 

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve performance, understand visitor behavior, and enhance your browsing experience.

We may use third-party analytics tools, such as Google Analytics or similar platforms, to help us understand how users interact with our website.

You may disable cookies through your browser settings, though certain website features may be affected.

 

4. How We Protect Your Information

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, or loss.

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed as completely secure.

 

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Trusted service providers supporting our operations
  • Website, hosting, or analytics partners
  • Legal or regulatory authorities where required by law
  • Professional advisors where necessary to operate our business

Any third parties handling your data are expected to maintain appropriate confidentiality and security standards.

 

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

 

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review their privacy policies before sharing personal information.

 

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent to communications
  • Request information about how your data is used

To exercise these rights, contact us using the details below.

 

9. Marketing Communications

If you opt in to receive communications from us, you may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

 

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations.

Any updates will be posted on this page with a revised effective date.

 

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Altara Social
Level M, Fountain Views, Dubai Mall, UAE
Email: customersupport@altarasocial.ae
Phone: +971 4 490 0690