Effective Date: January 1, 2026
Last Updated: April 21, 2026

Welcome to Altara Social. By accessing this website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. Use of Website

This website is intended to provide information about Altara Social, our services, and ways to contact us.

By using this website, you agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems or data
• Interfere with the functionality or security of the website
• Reproduce, copy, or exploit website content without written permission
• Submit false, misleading, or fraudulent information through forms or inquiries

We reserve the right to restrict or terminate access to users who violate these terms.

2. Services

Altara Social provides marketing, branding, strategy, lead generation, content, and related consulting services.

All services are subject to separate proposals, agreements, project scopes, timelines, and commercial terms agreed upon between Altara Social and the client.

Website content does not constitute a binding offer for services.

3. Intellectual Property

All content on this website, including text, branding, graphics, logos, design elements, strategy materials, and original content, is the property of Altara Social unless otherwise stated.

You may not reproduce, distribute, modify, or use any materials without prior written consent.

Client-owned assets, trademarks, and materials remain the property of their respective owners.

4. Client Responsibilities

Clients engaging our services agree to provide accurate information, timely approvals, required materials, and reasonable cooperation necessary for project execution.

Delays caused by missing approvals, incomplete information, or client-side inaction may affect timelines and deliverables.

5. Payments and Fees

Fees for services are governed by individual contracts, proposals, or invoices.

Unless otherwise agreed:

• Payments must be made according to agreed payment schedules
• Late payments may delay work or result in suspension of services
• Deposits, retainers, or setup fees may be non-refundable unless stated otherwise

Any taxes, duties, or government charges applicable to services remain the client’s responsibility unless otherwise specified.

6. No Guarantees

While we aim to deliver high-quality work and strategic results, Altara Social does not guarantee specific outcomes, including but not limited to:

• Revenue increases
• Lead volume
• Search rankings
• Advertising performance
• Social media growth
• Business results dependent on market factors outside our control

Performance may vary based on industry, competition, budget, implementation, and other variables.

7. Third-Party Platforms

Our services may involve third-party platforms, tools, or advertising channels, including but not limited to social media platforms, search engines, CRM systems, or analytics providers.

We are not responsible for outages, policy changes, account restrictions, or actions taken by third-party platforms.

Use of those platforms may also be subject to their own terms and policies.

8. Limitation of Liability

To the maximum extent permitted by law, Altara Social shall not be liable for any indirect, incidental, special, consequential, or business losses arising from use of this website or services.

Our total liability related to services shall not exceed fees paid by the client for the specific services giving rise to the claim.

9. Website Disclaimer

Information on this website is provided for general informational purposes only.

While we aim for accuracy, we do not guarantee that all content is complete, current, or error-free.

We may update, modify, or remove website content at any time without notice.

10. Termination

We reserve the right to suspend or terminate access to our website or services where necessary due to breach of these terms, non-payment, misuse, or other legitimate business reasons.

Project-specific termination terms may be governed by separate agreements.

11. Confidentiality

Any confidential information shared during consultations or client engagements will be treated with reasonable care and discretion, subject to any separate confidentiality or non-disclosure agreements.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Dubai, UAE.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be posted on this page with a revised Last Updated date.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Altara Social
Level M, Fountain Views, Dubai Mall, UAE
Email: customersupport@altarasocial.ae
Phone: +971 4 490 0690